Shipping Policy

Last updated: November 13, 2026

Here is what to expect when your Roamward gear is on its way.

US shipping rates

Standard shipping is $6.95 USD for eligible US orders below $75 USD and free for eligible US orders of $75 USD or more, after discounts and before taxes. Available delivery methods and the final charge are shown at checkout for your address and items.

Processing and delivery estimates

Allow approximately 1–5 business days for processing and 5–15 business days for transit. A typical order arrives in about 7–20 business days in total. Business days exclude weekends and public holidays. These are estimates, not guaranteed dates; customs, weather and carrier disruptions can extend delivery. We do not offer an express-delivery guarantee.

Items may ship from overseas fulfillment locations or available US stock. We do not represent that every item ships from a US warehouse.

Tracking and separate parcels

We send tracking information when your order ships. Tracking may take a few business days to show its first carrier update. Items in one order may arrive in separate parcels on different days, including orders that qualify for free shipping.

Eligible destinations

US availability is determined at checkout. Alaska, Hawaii, territories, military addresses, remote locations and PO boxes may have limited service. If checkout does not offer a delivery option for your address, please contact us before ordering. We do not promise delivery to every destination.

Address changes and cancellations

Check your address and selected options carefully. Email roamward.store@gmail.com with your order number as soon as possible to request an address change or cancellation. We will try to help, but changes may not be possible once processing or fulfillment has started. If an order has already shipped, our Returns & Refunds Policy explains the next steps.

Delayed, lost or incorrectly delivered orders

If tracking stalls, the estimated delivery window has passed or a parcel is marked delivered but cannot be found, contact us with your order number. Please also check the delivery location and with household members. We will investigate with the fulfillment and delivery partners and arrange an appropriate resolution; a delivered scan does not prevent you from reporting a problem.

If we cannot ship within the stated processing time, we will notify you of revised timing and offer the option to agree to the delay or cancel the unshipped items for a prompt refund, as required by applicable law. Your statutory rights are not limited by our estimates or supplier procedures.

Taxes and import charges

Applicable charges collected by us appear at checkout. Some orders ship internationally. Any import charges not collected at checkout are subject to the destination authority and carrier. Contact us before ordering if you need clarification.

Questions? Contact Roamward or email roamward.store@gmail.com.